Returns
Better Botanicals offers a full refund when product is returned within 15 days of purchase.
No Packing Invoice?
If you do not have the original invoice enclosed with your order from Better Botanicals, please call 1-888-BBHERBS (1-888-224-3727) for assistance. Our best of industry customer service representatives would be more than happy to help you.
Processing a Return
- Please circle the item you wish to return on the copy of your original packing invoice
- Write a reason for return on the back of the invoice
- Provide a telephone number in case we have questions
- Pack your return securely and include a copy of the original invoice
You may send returns via UPS, USPS or FedEx. We reccomend that you insure the package prior to shipment. Enclosing your original packing invoice will help us expedite your return.
Better Botanicals
600 Lawndale Road
Kenwood, CA 95452
Canceling an Order
You may cancel an order at any time prior to processing at our center by calling
1-888-BBHERBS (1-888-224-3727).
Unfortunately, we are not able to cancel orders once they have been shipped.
